shipping terms
Section 1 – Shipping terms
We will deliver the products to the address specified on the order form. We deliver worldwide.
Section 2 – Processing time
Products are shipped within a maximum of 72 hours after the order has been placed.
Section 3 – Shipping time
We will deliver no later than the date indicated in your order confirmation message (7 to 10 working days)
In the event of a shipping delay, we will inform you by e-mail as soon as possible and propose a new date.
Should the product ordered be unavailable, we will inform you as soon as possible. We will offer you a product of equivalent quality or price.
Section 4 – Shipping costs
Eurozone (Germany, Austria, Belgium, Spain, France, Ireland, Italy, Luxembourg, Netherlands, Portugal, Croatia, Estonia, Latvia, Lithuania, Slovakia, Slovenia, Finland)
Standard shipping: €7,90
Free shipping on orders over €200
Loss and damage insurance: €9,90 for orders over €200
Switzerland
Standard shipping: CHF 7.90
Free shipping on orders over CHF 190
Loss and damage insurance: CHF 9.90 for orders over CHF 190
United Kingdom
Standard shipping: £7.90
Free shipping on orders over £180
Loss and damage insurance: £9.90 for orders over £180
Denmark
Standard shipping: DKK 59,90
Free shipping on orders over DKK 1.600
Loss and damage insurance: DKK 75,90 for orders over DKK 1.600
Sweden
Standard shipping: SEK 88,90
Free shipping on orders over SEK 2.300
Loss and damage insurance: SEK 111,90 for orders over SEK 2.300
Norway
Standard delivery: NOK 94,90
Free delivery on orders over NOK 2.400
Loss and damage insurance: NOK 118,90 for orders over NOK 2.400
Poland
Standard shipping: PLN 34,90
Free shipping on orders over PLN 870
Loss and damage insurance: PLN 42,90 for orders over PLN 870
Czech Republic
Standard shipping: CZK 196,90
Free shipping on orders over CZK 5,000
Loss and damage insurance: CZK 246,90 for orders over CZK 5,000
Hungary
Standard shipping: HUF 3.199
Free shipping on orders over HUF 81.000
Loss and damage insurance: HUF 4.009 for orders over HUF 81.000
United States
Standard shipping: $9.90
Free shipping on orders over $240
Loss and damage insurance: $11.90 for orders over $240
Canada
Standard shipping: CAD 12.90
Free shipping on orders over CAD 330
Loss and damage insurance: CAD 16.90 for orders over CAD 330
Australia
Standard shipping: AUD 14.90
Free shipping on orders over AUD 370
Loss and damage insurance: AUD 17.90 for orders over AUD 370
New Zealand
Standard shipping: NZD 15.90
Free shipping on orders over NZD 400
Loss and damage insurance: NZD 19.90 for orders over NZD 400
United Arab Emirates
Standard shipping: AED 34.90
Free shipping on orders over AED 880
Loss and damage insurance: AED 43.90 for orders over AED 880
Qatar
Standard shipping: QAR 34,90
Free shipping on orders over QAR 870
Loss and damage insurance: QAR 43,90 for orders over QAR 870
Saudi Arabia
Standard shipping: SAR 35.90
Free shipping on orders over SAR 900
Loss and damage insurance: SAR 44.90 for orders over SAR 900
Japan
Standard shipping: JPY 1,389
Free shipping on orders over JPY 36,000
Loss and damage insurance: JPY 1,739 for orders over JPY 36,000
South Korea
Standard shipping: KRW 13,149
Free shipping on orders over KRW 340,000
Loss and damage insurance: KRW 16,469 for orders over KRW 340,000
Singapore
Standard shipping: SGD 12.90
Free shipping on orders over SGD 310
Loss and damage insurance: SGD 15.90 for orders over SGD 310
Hong Kong
Standard shipping: HKD 73.90
Free shipping on orders over HKD 1,900
Loss and damage insurance: HKD 92.90 for orders over HKD 1,900
Taiwan
Standard shipping: TWD 288.90
Free shipping on orders over TWD 7,400
Loss and damage insurance: TWD 361.90 for orders over TWD 7,400
Section 5 – Shipping tracking
For any questions relating to your shipment, you can contact us by e-mail or track the status of your order via the “Order Tracking” page on our website.
However, we remind you that we offer you the “Order Notification” service, which gives you real-time notifications about the status and progress of your order.
